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FAQ
What is your return policy? Can I do an exchange?
You can view our return policy and further information about exchanges here.
Do you have free shipping?
Yes! Free shipping is available for orders $100 or more.
Why Compas and not Compass?
The most common question that we get! In short, we wanted to personalize our brand with our own unique touch. Being born out of the pursuit of adventure, Compas Life resembles the mindset of taking the more scenic route and going out there in the great big world. You can read more about us here!
I’m not from Upstate New York but I love your brand! Can I still have an Upstate of Mind™?
Definitely! The Upstate of Mind™ is the feeling when you exhale your workweek and inhale that small-town relaxation. Whether you're local to Upstate or not, there is something special about breaking your routine and enjoying adventures in a new place. Our brand is inclusive to anyone and everyone! It’s all about sharing that same love for the great outdoors and exploring the natural world.
We also sell graphic tees and limited-edition crewnecks in different styles with every new release, so be sure to check out what other designs we have!
Where are you based?
We have a new store in Troy, NY! For more information on where to find us, click here!
Where can I find your products?
We sell to 75 local stores, as well! Shoot us a message at info@compaslife.com and we can help find a store near you that sells our products!
Do you do any wholesale?
Yes! You can contact us here if you’re interested in supplying our products!
Do you do any collaborations?
Absolutely! We collaborate with other small businesses, photographers, models, and creatives all the time! If you are interested, contact us at info@compaslife.com and send us an email providing your name, contact information, project idea, and social media links.
Do you have a referral program?
Soon! Stay tuned!
There was a shirt design I saw that is no longer available! Will it ever come back?
We release limited-edition, seasonal collections throughout the year. Once we sell out of these exclusive items, we no longer carry them. However, some merchandise does happen to stick around! Feel free to contact us if there is something you have your eye on and are out of stock in. We can always double check for you!
I messaged you on Instagram but never heard back! Why is that?
With the new algorithm, we get a lot of messages sent to our Request folder and do not receive any notifications about them. We sincerely apologize for this and will make it our mission to check our Requested DMs more frequently!
If we haven’t gotten back to you after some time, feel free to email us with your questions, concerns, or “Compas Life is da best!!!1!1!!” messages to info@compaslife.com. Thank you so much!
Do you have a size chart?
Yes! Click here to find your perfect fit.